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Terms &  Conditions cover
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Dam Academy Terms & Conditions

Terms & Conditions

Terms & Conditions
Terms &  Conditions

Welcome to our educational platform. By using this website or enrolling in any of our courses, you agree to the following terms and conditions: 

1. Eligibility of Use 

  • Users must be from a medical-related field. 

  • The user confirms that all information provided is accurate and complete. 

2. Nature of Services 

  • The platform offers academic and medical online courses delivered through videos, live lectures, PDF files, and assessments. 

  • The platform reserves the right to modify or update the content without prior notice. 

3. Accounts & Responsibilities 

  • Users are responsible for maintaining the confidentiality of their login details. 

  • Sharing or selling account access is strictly prohibited, and the platform has the right to suspend the account immediately if such violations occur. 

4. Intellectual Property 

  • All lessons and educational materials are the exclusive property of the platform. 

  • Copying, republishing, or distributing any content without prior written consent is strictly forbidden. 

5. Payment Policy 

  • Payments are processed through secure and approved electronic methods. 

  • Course prices may change without prior notice; however, changes do not affect previously paid orders. 

6. No Personal Medical Advice 

  • All medical content is for general educational purposes only and does not constitute medical advice or diagnosis. 

7. Limitation of Liability 

  • The platform is not responsible for any misunderstanding or misuse of the content. 

  • The platform does not guarantee continuous service availability due to technical issues or system updates. 

8. Amendments 

  • The platform reserves the right to modify these terms at any time, and continued use of the service constitutes acceptance of such modifications. 

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Refund Policy 

Due to the nature of digital services, the platform applies the following refund policy: 

1. Refund Eligibility 

A refund may be requested only in the following cases: 

  • A technical issue prevents access to the course, and the support team is unable to resolve it. 

  • An incorrect payment was charged, and the user did not receive any content. 

2. Non-Refundable Cases 

Refunds cannot be requested in the following scenarios: 

  • After viewing more than 20% of the course content. 

  • If downloadable materials such as PDFs or other files have been accessed. 

  • If the course was purchased under special offers or discounts. 

  • Dissatisfaction with the instructor’s teaching style, as long as the content is delivered as described. 

3. Refund Request Period 

  • Refund requests must be submitted within 5 days from the payment date. 

4. Refund Method 

  • Refunds are processed within 7–14 business days. 

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Cancellation Policy 

1. Before Payment 

  • Users may cancel their course registration at any time before completing payment without any charges. 

2. After Payment 

  • Cancellation is not permitted after payment except according to the Refund Policy stated above. 

3. Platform-Initiated Cancellation 

The platform reserves the right to cancel a course in the following cases: 

  • Violation of the Terms & Conditions by the user. 

  • Technical or organizational reasons. 
    In such cases, the user will receive a full refund. 

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Privacy Policy 

1. Information Collection 

We collect the following information during registration: 

  • Name, email address, and phone number. 

  • Payment information (processed only through trusted payment providers). 

  • Usage data for service improvement purposes. 

2. Use of Information 

Collected information is used to: 

  • Create and manage user accounts. 

  • Complete purchase transactions. 

  • Improve user experience. 

  • Send important notifications or promotional offers (optional to unsubscribe). 

3. Information Sharing 

User data is not shared with third parties except: 

  • Secure electronic payment providers. 

  • Legal authorities when required by law. 

4. Security & Protection 

  • We use modern encryption and security protocols to protect user data. 

5. Cookies 

  • The website uses cookies to improve performance and analyze user activity. 

6. User Rights 

  • Users may request to delete or modify their personal data at any time.